Menu

FAQ's

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

Rohana Ceylon Tours offers a wide range of travel services across Sri Lanka, including private tours, day tours, multi-day tour packages, airport transfers, and customized travel itineraries. We also assist with hotel bookings, sightseeing tours, and wildlife safari experiences in popular destinations such as Sigiriya, Kandy, Ella, and Yala National Park.

  • Private Tours

  • Day Tours

  • Multi-Day Tours

  • Airport Transfers

  • Custom Itineraries

  • Hotel Bookings

  • Wildlife Safaris

  • Sightseeing Tours

Yes, we specialize in private tours across Sri Lanka. Rohana Ceylon Tours offers fully personalized travel experiences with flexible itineraries, allowing you to explore destinations such as Sigiriya, Kandy, Ella, and Yala National Park at your own pace. Our private tours include a comfortable vehicle, an experienced driver or guide, and the freedom to customize your journey according to your preferences.

Yes, you can fully customize your tour itinerary with Rohana Ceylon Tours. We create personalized travel plans based on your interests, travel duration, and budget. Whether you want to visit cultural sites like Sigiriya and Kandy, relax in scenic areas like Ella, or enjoy wildlife experiences in Yala National Park, we can design a flexible itinerary tailored just for you.

Booking your tour with Rohana Ceylon Tours is simple and convenient. You can choose your preferred tour package on our website and submit a booking request. For quick assistance, feel free to contact us via WhatsApp, phone, email, or social media. Our team will guide you through the process and help you create a perfect travel experience in Sri Lanka.

Yes, we offer convenient airport pickup and drop-off services with Rohana Ceylon Tours. Our professional drivers will meet you at Bandaranaike International Airport, assist with your luggage, and ensure a comfortable journey to your destination. We guarantee a safe, on-time, and stress-free transfer experience.

Rohana Ceylon Tours offers modern, air-conditioned vehicles including cars, vans, and minibuses, depending on your group size. All our vehicles are clean, well-maintained, and driven by experienced drivers to ensure maximum comfort and safety throughout your Sri Lanka tour.

  • Luxury vehicles can also be arranged upon request.
  • Child seats are available if needed.

Yes, Rohana Ceylon Tours works with experienced and fully licensed drivers who have successfully completed certified tourist driver training and hold official Tourist Driver Identification. Our drivers are knowledgeable, friendly, and committed to providing a safe, comfortable, and professional travel experience across Sri Lanka.

  • All our drivers are experienced in handling international travelers.
  • They can also assist as knowledgeable driver-guides.

Yes, we provide professional and experienced tour guides at Rohana Ceylon Tours. All our guides are fluent in English and are well-trained in Sri Lanka’s culture, history, and tourist attractions. In addition, many of our guides have completed government-approved guide training and hold official licenses, ensuring a safe, informative, and high-quality travel experience.

  • Guides for other languages can be arranged upon request.
  • Our driver-guides can also assist during your journey.

Sri Lanka is home to a wide range of stunning travel destinations. Popular places include the iconic rock fortress of Sigiriya, the cultural city of Kandy, and the ancient sacred city of Anuradhapura. Visitors also love the scenic hill country destinations such as Ella and Nuwara Eliya, as well as coastal areas like Galle, Kalpitiya, and Arugam Bay. For wildlife and nature experiences, destinations such as Yala National Park, Wilpattu National Park, and Horton Plains National Park are highly recommended. With Rohana Ceylon Tours, you can explore these destinations through a personalized and unforgettable travel experience.

Do you provide wildlife safari tours?
Yes, we offer both day tours and multi-day tour packages at Rohana Ceylon Tours. You can enjoy quick day trips to popular destinations like Galle and Sigiriya, or choose extended multi-day tours covering highlights such as Kandy, Ella, and Yala National Park. Our tours are flexible and can be customized to suit your travel plans.

  • You can also combine multiple destinations into a customized multi-day tour.
  • Perfect for both short stays and extended holidays.

Yes, Rohana Ceylon Tours arranges hotel accommodations throughout your tour in Sri Lanka. We offer a selection of carefully chosen hotels ranging from budget to luxury, ensuring comfort and quality. All hotels we arrange for our travelers include Half Board (breakfast and dinner), providing a convenient and hassle-free stay.

You are also welcome to choose your own preferred hotels. If you select a hotel with higher rates than the options we provide, any additional cost will need to be covered by the traveler.

Please note that any extra services or personal expenses at the hotel, such as additional meals, room service, or other facilities, are to be paid directly by the traveler.

  • We partner only with carefully selected hotels that meet our quality standards.
  • Your comfort and convenience are always our priority.

Yes, you can book your own preferred hotels when traveling with Rohana Ceylon Tours. We will adjust your tour plan and transportation accordingly to match your accommodation choices. If your selected hotels have higher rates than our recommended options, any additional cost will be borne by the traveler.

For a more convenient experience, we also offer carefully selected hotels with Half Board (breakfast and dinner) included.

Currently, Rohana Ceylon Tours accepts payments via bank transfer and cash. We ensure a simple and secure payment process, and our team will guide you with all the necessary details.We are also working on introducing online payment options soon to provide greater convenience for our customers.

Yes, Sri Lanka is generally a safe and welcoming destination for travelers from around the world. The country is well known for its friendly people, rich culture, and hospitality.

Sri Lanka also has a dedicated Tourist Police service to assist visitors, and local authorities, including police and emergency services, are available 24/7 across the country to ensure safety and support when needed.

When you travel with Rohana Ceylon Tours, your safety and comfort are our top priorities. We provide experienced drivers, well-planned itineraries, and continuous support throughout your journey. You can also contact our team at any time during your tour for assistance.

Sri Lanka is a year-round destination, offering great travel experiences throughout the year. The best time to visit the west and south coasts and the hill country is from December to April, while the east coast is ideal from May to September. This makes Sri Lanka a perfect destination at any time of the year. With Rohana Ceylon Tours, we help you plan your tour based on the best weather conditions for your chosen destinations.

Yes, most travelers are required to obtain a visa before visiting Sri Lanka. The process is simple and can be completed online through the Electronic Travel Authorization (ETA) system. Requirements may vary depending on your country, so it is always best to check the latest visa information before your trip.

At Rohana Ceylon Tours, we are happy to guide you with general information to make your travel planning easy and convenient.

  • Tourist visas are usually issued for short stays.
  • The ETA process is quick and user-friendly.

Yes, we arrange unforgettable wildlife safari experiences at Rohana Ceylon Tours. You can explore top national parks such as Yala National Park, Udawalawe National Park, and Wilpattu National Park, known for their rich wildlife including elephants, leopards, and many bird species. We provide well-organized safaris with experienced drivers and guides to ensure a safe and enjoyable adventure.

  • Morning and evening safari options are available.
  • Private safari jeeps can be arranged upon request.

Yes, we offer customized tour packages for families and honeymoon couples at Rohana Ceylon Tours. Whether you are planning a fun-filled family vacation or a romantic honeymoon, we design itineraries to match your preferences. From relaxing beach stays to scenic hill country escapes and cultural experiences, we ensure a comfortable, safe, and unforgettable journey.

 

  • We can arrange family-friendly hotels and child-friendly services.
  • Special honeymoon arrangements such as romantic stays can be organized.

Yes, we offer a wide range of special and personalized experiences at Rohana Ceylon Tours. From exciting wildlife safaris in Yala National Park and Wilpattu National Park, to whale watching in Mirissa, cultural village tours, scenic train journeys, tea plantation visits, and adventure activities, we can create a unique travel experience tailored just for you.

  • Private and exclusive experiences can also be arranged upon request.
  • Perfect for couples, families, and solo travelers.

You can contact Rohana Ceylon Tours through multiple convenient channels, including our website contact form, WhatsApp, phone, and email. For quick assistance, we recommend reaching out via WhatsApp. Our team is available to help you with tour inquiries, custom itineraries, and bookings, ensuring a fast and friendly response.

  • We are available 24/7 to assist you during your travel planning.
  • Click the WhatsApp button on our website for instant support.

Rohana Ceylon Tours offers tours across the entire island of Sri Lanka, covering all major tourist destinations including cultural sites like Sigiriya and Anuradhapura, hill country areas such as Kandy, Ella, and Nuwara Eliya, as well as coastal and wildlife destinations like Galle, Kalpitiya, Arugam Bay, Yala National Park, and Wilpattu National Park.

All destinations included in your selected tour package will be fully covered according to your itinerary, ensuring a smooth and well-organized travel experience.

  • All destinations in your selected tour package will be carefully planned and covered as per the itinerary.
  • No hidden travel gaps – everything is well arranged for your comfort.

Yes, a deposit is required to confirm your tour booking with Rohana Ceylon Tours. This allows us to make necessary arrangements such as hotel reservations and transport planning. The balance payment can be settled upon arrival or according to the agreed terms. We ensure a secure and transparent payment process for your peace of mind.

  • The advance payment amount will be shared at the time of booking.
  • Flexible payment options are available for your convenience.

Yes, you can make payments in major foreign currencies including USD, EUR, and GBP when booking with Rohana Ceylon Tours. We offer flexible payment options such as bank transfers and cash. Please contact our team for details, and we will assist you to make the process simple and convenient.

  • Currency conversion rates will be applied based on the current exchange rate.
  • Final payment details will be confirmed at the time of booking.

Yes, we have a flexible cancellation policy at Rohana Ceylon Tours. The terms may vary depending on your tour package, travel dates, and hotel arrangements. We kindly request that you notify us in advance if you need to cancel or make changes to your booking. Full details of the cancellation and refund policy will be shared with you during the booking process for complete transparency.

  • Refunds may depend on the timing of cancellation and services already booked.
  • Changes to bookings can be arranged subject to availability.

Sri Lanka offers a variety of popular tour packages to suit different travel styles and durations. Popular options include Cultural Triangle tours covering Sigiriya, Kandy, and Anuradhapura, scenic hill country tours to Ella and Nuwara Eliya, wildlife safaris in Yala National Park and Wilpattu National Park, and relaxing beach holidays in Galle and Mirissa.

We offer flexible tour durations ranging from short trips (3–5 days) to extended journeys such as 7, 10, or even 18-day tours, all fully customizable to match your interests and travel plans. At Rohana Ceylon Tours, we create personalized experiences to ensure a memorable journey across Sri Lanka.

Yes, we offer well-organized wildlife safari tours at Rohana Ceylon Tours. You can explore top national parks such as Yala National Park, Udawalawe National Park, and Wilpattu National Park, known for their rich wildlife including elephants, leopards, and diverse bird species. We arrange comfortable safari jeeps and experienced guides to ensure a safe, exciting, and memorable experience.

  • Private safari jeeps and customized safari experiences are available.
  • Morning and evening safari options can be arranged.

Yes, we provide fluent English-speaking tour guides at Rohana Ceylon Tours for all tours. German-speaking guides can also be arranged upon request. Our guides are experienced, well-trained, and knowledgeable about Sri Lanka’s culture, history, and top attractions, ensuring a comfortable and enriching travel experience.

  • Other language-speaking guides can also be arranged upon request.
  • Advance notice is recommended for special language requests.

Yes, we can arrange tour guides for a variety of languages at Rohana Ceylon Tours. Along with our English-speaking guides, we can provide German and other language-speaking guides upon request. To ensure availability, we kindly recommend requesting your preferred language in advance when booking your tour.

  • Additional charges may apply depending on the language and availability.
  • Private language guides can also be arranged for a more personalized experience.

Yes, all vehicles provided by Rohana Ceylon Tours are modern, fully air-conditioned, and well-maintained to ensure maximum comfort during your tour. We prioritize a smooth and relaxing travel experience for all our customers.

  • Vehicles are selected based on group size and travel needs.
  • Clean and comfortable interiors are guaranteed.

Yes, Rohana Ceylon Tours offers a variety of accommodation options, ranging from budget-friendly hotels to high-end luxury hotels and resorts. We partner with carefully selected hotels and resorts that meet our quality standards to ensure comfort and satisfaction. All our arranged hotels and resorts include Half Board (breakfast and dinner), providing a convenient and hassle-free experience for our travelers.

  • We can recommend the best hotels and resorts based on your budget and preferences.
  • Custom hotels and resorts options can be arranged upon request.

Sri Lanka has a warm tropical climate, so it is best to pack light, breathable clothing and comfortable footwear. We recommend bringing essentials such as sunscreen, sunglasses, a hat, and insect repellent.

When visiting temples and cultural sites, modest clothing that covers your shoulders and knees is required. Light-colored or white clothing is often preferred as a sign of respect.

For beach areas, swimwear such as bikinis is acceptable at beaches and resorts. However, we recommend wearing appropriate cover-ups when leaving the beach or visiting public places.

You may also consider packing a light jacket for cooler areas like the hill country, and a light raincoat or umbrella, especially if you are traveling during the rainy season. At Rohana Ceylon Tours, we can provide personalized packing advice based on your tour plan.

Yes, Rohana Ceylon Tours can arrange a wide range of exciting activities across Sri Lanka. You can enjoy whale watching in Mirissa, surfing in Arugam Bay, Weligama, and Ahangama, as well as kite surfing in Kalpitiya.

For adventure seekers, we can arrange white water rafting in Kitulgala, and for nature lovers, you can experience sea turtles in Unawatuna. In certain locations, you may also have the opportunity to witness or participate in releasing baby sea turtles into the ocean through local turtle conservation centers.

All activities can be customized based on your interests to create a fun, safe, and unforgettable travel experience.

Yes, we offer authentic cultural experiences and village tours at Rohana Ceylon Tours. You can explore traditional village life in places like Sigiriya and Habarana, enjoy local cuisine, take part in traditional activities, and experience the true Sri Lankan way of life. These tours provide a unique and memorable cultural experience for every traveler.

  • You can also enjoy bullock cart rides and canoe rides during village tours.
  • Perfect for travelers interested in local culture and traditions.

Yes, we offer 24/7 airport transfer services at Rohana Ceylon Tours. Whether your flight arrives early in the morning or late at night, our professional drivers will be there to greet you at Bandaranaike International Airport and ensure a safe and comfortable transfer to your destination. We aim to provide a hassle-free and reliable travel experience at all times.

Yes, we kindly request that you inform Rohana Ceylon Tours in advance if you have any medical conditions, allergies, or special requirements. This allows us to make the necessary arrangements and ensure your safety, comfort, and well-being throughout your tour.

If needed, we are also happy to provide basic assistance such as gentle reminders for medication schedules upon request. All information will be handled with care and confidentiality.